Ever Move

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Payment and Billing Policy

Welcome to EverMove, an online store dedicated to providing you with top-quality products and services. Please take a moment to review our Payment and Billing Policy, which outlines our payment methods, billing procedures, and other important information related to your shopping experience at https://evermove.co.uk/.

By making a purchase on our website, you agree to comply with and be bound by this Payment and Billing Policy. We may update this policy from time to time, so please check back periodically for any changes.

Payment Methods

At EverMove, we offer convenient and secure payment methods to ensure a seamless shopping experience. We currently accept the following payment methods:

  1. Stripe: We use Stripe, a trusted and secure payment gateway, to process credit and debit card payments. Stripe supports a wide range of cards, including Visa, MasterCard, American Express, and more. All Stripe transactions are secured using industry-standard encryption.

Billing Information

When you make a purchase on our website, please ensure that your billing information is accurate and up to date. This information may include your name, billing address, email address, and contact number. By providing accurate billing information, you help us in processing your order efficiently and accurately.

Payment Process

  1. Authorization: When you place an order on EverMove, the payment will be authorized upon checkout. This means that the funds will be held in your account, but the actual payment will not be processed until your order is shipped.
  2. Payment Confirmation: Once your order is confirmed and processed, you will receive a payment confirmation email. This email will serve as a receipt for your purchase.
  3. Order Cancellation: If you need to cancel your order, please refer to our Cancellation Policy for instructions and any potential associated fees.

Billing Discrepancies

In the event of a billing discrepancy or issue with your payment, please contact our Customer Support team at sales@evermove.co.uk as soon as possible. We will work with you to resolve any issues promptly.

Refunds and Returns

Please refer to our Refund and Return Policy for detailed information on our policies and procedures regarding refunds and returns.

Privacy and Security

We take your privacy and security seriously. Your payment and billing information is handled in accordance with our Privacy Policy. We use industry-standard security measures to protect your data, and we will never share your payment information with third parties.

Contact Information

If you have any questions or concerns regarding our Payment and Billing Policy, please contact our Customer Support team at:

EVER MOVE LTD Company number 15010903

ADDRESS: 64 Brain Court Bunce Road Swindon, England, SN3 4QU

CALL Us: +44 20 8144 3924

EMAIL: sales@evermove.co.uk Mon-Fri: 9:00am – 5:00pm**