Terms and Conditions:
Ever Move operates this website. The terms “we”, “us”, and “our” refer to Ever Move throughout the site. The users of the Ever Move website are conditioned to accept all the policies, notices, terms, and conditions. To use and access the Ever Move website, the user must agree to accept all the terms and conditions.
The users visiting and purchasing from our website are supposed to be bound by the terms and conditions knowns as “Terms of Service” as these users are engaged in our “Service”.The users must agree to be bound by all the conditions available by hyperlinks and policies referenced herein. All these Terms are applied to all the users regardless of their roles, whether they are vendors, merchants, and contributors of content.
Before using or accessing our website, we suggest you read the Terms of Service carefully. Whether you are using or accessing a part of our website or the whole website, you have to be bound by all the terms herein. If the users don’t want to accept the terms and conditions, they may not access our website or use any service.
All the additional and new features of our website will also be subjected to the same Terms of Service. The users can visit the Terms of Service page to stay informed about the updated and recent versions of the Terms of Service. The website reserves the right to change, update and replace any chunk of the Terms of Service. All the changes made to the website will be posted on the website. It is the user’s responsibility to check the updates periodically and there is the need for the acceptance of these changes by the user if he is going to visit or use our website.
Our store is hosted on Wocommerce. We are provided with a platform of online e-commerce that allows us to sell services and products.
1. Online Store Terms:
When you agree with the Term of Service, you have to confirm that you are of legal age according to your country and provinces where you are living. If you do not fit the age criteria you need to obtain consent from your legal guardian for any minor use of our website. We don’t permit users to use our products and services for any unauthorized or illegal purpose. To transmit any virus, worms are prohibited as they are destructed in nature. Breaching any of the terms leads to immediate termination of our services provided to you. If you fail to comply with the terms your access to the website will be revoked.
2. General Conditions:
We have the right to decline service to anyone at any time for any reason.
You acknowledge that your content (excluding credit card details) may be transmitted without encryption and may undergo (a) transfers across various networks, and (b) modifications to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, copy, sell, duplicate, exploit, or resell any part of the Service, the use of the Service, or access to the Service, including any contact on the website, without obtaining our explicit written permission.
The headings used in this agreement are provided for convenience only and do not restrict or modify these Terms in any way. For any competitions hosted by Ever Move, a minimum of 15 entries is required to make them valid.
3. Accuracy, completeness, and timeliness of information:
We are not accountable if the information presented on this website is inaccurate, incomplete, or not up-to-date. The content on this site is provided for general informational purposes only and should not be solely relied upon for making decisions without consulting more reliable, accurate, complete, or timely sources of information. Any reliance on the content of this site is done at your own risk.
This website may include certain historical information. Please note that historical information is not current and is provided solely for reference purposes. We reserve the right to modify the content of this website at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to stay informed about any changes to our site.
4. Modification to the service and prices
The prices of our products may change without prior notice. We do not offer price matching for items on sale from other businesses. We have the right to modify or terminate the Service (or any part or content) at any time, without notifying you.
We are not responsible for any consequences or liabilities arising from modifications, price changes, suspensions, or discontinuations of the Service, whether to you or any third party.
5. Products or services:
Some products or services may only be accessed online through our website. These specific items may have limited availability and can only be returned or exchanged following our Return Policy. We have taken great care to ensure that the colors and images of our products displayed in the store are as accurate as possible. However, we cannot guarantee that the color displayed on your computer monitor will be entirely precise.
We have the option to restrict the sale of our products or services to specific individuals, regions, or jurisdictions, but we are not obligated to do so. This decision will be made on a case-by-case basis. Additionally, we can limit the quantities of the products or services we offer. Descriptions of products or pricing may change without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offers for products or services on this site are not valid in places where prohibited.
We cannot guarantee that the products, services, information, or other materials you purchase or obtain from us will meet your expectations, nor can we guarantee that any errors in the service will be corrected.
6. Accuracy of billing and account information
We have the right to decline any order you make with us. We may choose, at our own discretion, to restrict or cancel the number of products purchased per person, per household, or per order. These limitations may apply to orders made under the same customer account, using the same credit card, or with the same billing and/or shipping address. If we decide to make changes to or cancel an order, we will make an effort to inform you by contacting the email, billing address, or phone number provided at the time of the order. We also reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
By using our store, you acknowledge and agree to provide up-to-date, accurate, and complete purchase and account information. It is your responsibility to ensure that your account details, including email addresses, credit card numbers, and expiration dates, are kept current and promptly updated. This is necessary for us to successfully process your transactions and communicate with you when necessary.
7. Optional tools:
We may grant you access to third-party tools for which we have no monitoring, control, or input. You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions, and without endorsing them. We are not responsible for any liabilities arising from or relating to your use of these optional third-party tools.
Your use of any optional tools provided on the site is entirely at your own risk and discretion. It is important that you familiarize yourself with and agree to the terms set forth by the relevant third-party provider(s) for these tools. Additionally, we may introduce new services or features on the website in the future, such as the release of new tools and resources. These new additions will also be governed by these Terms of Service.
8. Third-party links:
The Service may offer content, products, and services that include materials provided by third parties. This site may contain links to third-party websites that are not associated with us. We are not responsible for reviewing or assessing the content or accuracy of these third-party materials or websites. We do not provide any warranty or assume any liability or responsibility for these third-party materials, websites, or any other materials, products, or services offered by third parties.
We are not responsible for any damages or harm arising from the purchase or use of goods, services, resources, content, or any other transactions conducted on third-party websites. It is important to carefully review the policies and practices of these third parties and ensure your understanding before engaging in any transactions. If you have any complaints, claims, concerns, or questions regarding third-party products, you should directly contact the third party involved.
9. User content, feedback, and other submissions:
If we request that you submit specific materials to us (such as contest entries), or if you voluntarily send us creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as ‘comments’), you agree that we have the right to freely edit, copy, publish, distribute, translate, and use these comments in any medium, without any restrictions, at any time. We are not obligated to keep these comments confidential, provide compensation for them, or respond to them.
We have the option to monitor, edit, or remove content that, in our sole discretion, we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable, or that violates any intellectual property rights or our Terms of Service. However, we are not obligated to do so.
By providing comments, you agree that they will not infringe upon the rights of any third party, including copyright, trademark, privacy, or any other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or any computer viruses or malware that could disrupt the operation of the Service or any related website. You must not use a fake email address, impersonate someone else, or mislead us or third parties regarding the origin of any comments. You bear sole responsibility for the accuracy and content of your comments. We assume no liability and accept no responsibility for any comments posted by you or any third party.
10. Personal information:
When you provide personal information through the store, it is subject to our Privacy Policy, which governs how we handle and protect your data. To access and review our Privacy Policy, please refer to the appropriate section or link.
11. Errors, inaccuracies, and omissions:
Sometimes, our site or the Service may contain information that includes typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We have the right to rectify any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if there is any inaccurate information in the Service or on any associated website, without prior notice (even after you have placed your order).
We are not obligated to update, modify, or clarify information in the Service or on any related website unless required by law. The absence of a specified update or refresh date should not be interpreted as an indication that all information in the Service or on any related website has been altered or updated.
12. Prohibited uses:
In addition to other restrictions mentioned in the Terms of Service, you are not allowed to use the site or its content in the following ways: (a) engaging in any unlawful activities; (b) encouraging others to commit illegal acts; (c) violating any local, national, or international laws or regulations; (d) infringing upon our intellectual property rights or the rights of others; (e) engaging in harassment, abuse, discrimination, or any form of harmful behavior towards individuals based on factors such as gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) providing false or deceptive information; (g) uploading or transmitting viruses or any malicious code that may harm the functionality of the Service, related websites, or the Internet; (h) collecting or tracking personal information of others without their consent; (i) engaging in spamming, phishing, or any similar deceptive activities; (j) using the site for obscene or immoral purposes; or (k) attempting to bypass or disrupt the security measures of the Service, related websites, or the Internet. We reserve the right to terminate your access to the Service or any associated website if you violate any of these prohibited activities.
13. Disclaimer of warranties; limitation of liability:
We cannot guarantee, assure, or promise that your usage of our service will be continuous, prompt, secure, or free of errors. We do not provide a guarantee that the outcomes resulting from using the service will be accurate or dependable. You acknowledge that on occasion, we may suspend the service for undefined periods or terminate it without giving prior notice. By explicitly agreeing, you accept that your use of the service, or the inability to use it, is solely at your own risk. The service, along with all the products and services provided through it, are offered “as is” and “as available” for your use, unless otherwise expressly stated by us. This means they come with no representations, warranties, or conditions of any kind, whether express or implied. These include but are not limited to implied warranties or conditions of merchantability, satisfactory quality, fitness for a specific purpose, durability, title, and non-infringement.
Under no circumstances shall Ever Move, including our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be held liable for any harm, loss, claim, or any form of direct, indirect, incidental, punitive, special, or consequential damages. These damages include but are not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. This applies whether the damages arise from a contract, negligence (including gross negligence), strict liability, or any other legal theory. The damages mentioned above may arise from your use of the service or any products obtained through the service. It also applies to any other claim that is in any way related to your use of the service or any product, including errors or omissions in the content provided or any loss or damage resulting from the use of the service, its content, or any products posted, transmitted, or made available through the service, even if we have been advised of the possibility of such damages. However, please note that in certain states or jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability will be limited to the maximum extent permitted by law.
14. Indemnification:
By agreeing to these Terms of Service, you accept the responsibility to indemnify, defend, and protect Ever Move, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees. This means that you will safeguard them against any claims or demands, including reasonable legal fees, made by any third party as a result of or arising from your violation of these Terms of Service, the referenced documents, or any law, as well as any infringement upon the rights of a third party.
15. Severability:
If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that particular provision will still be enforceable to the maximum extent permitted by the law. The unenforceable portion will be considered separate from these Terms of Service, and the determination of its unenforceability will not affect the validity and enforceability of the remaining provisions.
16. Termination:
The responsibilities and liabilities of both parties that were acquired prior to the termination date will continue to exist even after the agreement is terminated. These Terms of Service remain in effect until they are terminated by either you or us. You have the option to terminate these Terms of Service at any time by notifying us of your decision to discontinue using our services or when you stop using our website.
If we determine that you have not fulfilled or if we suspect that you have not fulfilled any term or condition stated in these Terms of Service, we have the right to terminate this agreement without prior notice. In such a case, you will still be responsible for any outstanding payments up until the termination date. Additionally, we may restrict your access to our Services or certain parts of it.
17. Entire agreement:
Our failure to exercise or enforce any right or provision stated in these Terms of Service does not mean we are waiving that right or provision. These Terms of Service, along with any policies or operating rules we post on this site or regarding the Service, constitute the complete agreement between you and us. They govern your use of the Service and override any previous or concurrent agreements, communications, or proposals, whether spoken or written, between you and us (including earlier versions of the Terms of Service). Any uncertainties in the interpretation of these Terms of Service should not be interpreted against the party who created them.
18. Governing Law:
The law will govern and interpret these Terms of Service, as well as any additional agreements under which we provide you with Services.
19. Changes to terms of service:
You have the option to access the most up-to-date version of the Terms of Service on this page at any given time. We have the right to update, modify, or replace any portion of these Terms of Service at our discretion. Changes and updates will be posted on our website. It is your responsibility to regularly check our website for any modifications. By continuing to use or access our website or the Service after any changes have been posted, you are indicating your acceptance of those changes.
20. Returns:
If you are dissatisfied with your purchase, please inform us, and we will gladly accept its return. You have the option to receive a full refund or select another item from our product list as a replacement. In the case that the replacement product is priced lower than the original item, we will reimburse you for the price difference. Conversely, if the replacement product is more expensive, we will offer you the new item at a discounted rate.
Regrettably, if the item has already been installed and cannot be resold, we cannot accept a return in such cases.
Please note that the customer is responsible for covering the cost of return delivery.
If you have any inquiries about our Returns Policy, kindly reach out to us via email at returns@Evermove.co.uk.
21. Order Confirmation:
Upon placing your order, you will promptly receive an email confirming the details of your purchase. This confirms that we have successfully received your order in our system and have pre-authorized your credit card for the transaction.
Upon receiving your order, we immediately contact our suppliers to verify the availability of the item for immediate shipment. If, unfortunately, your item is currently out of stock or unavailable, we will cancel the pre-authorization on your credit card and promptly notify you via email. However, if your item(s) are indeed available for immediate shipment (within 5 business days), we will proceed with processing the charges and arrange for the order to be shipped to you.
22. Order Shipment:
If the items you have ordered are currently in stock and we have successfully processed the charges on your credit card, your order will be shipped within five business days from the date of your purchase.
Within 24 hours of your order being shipped from our warehouse, we will send you the tracking information to the email address you provided during the checkout process. If, for any reason, you do not receive the tracking information within six business days of placing your order, please don’t hesitate to contact us at Sales@Evermove.co.uk for further assistance.
23. Damages:
When your item(s) arrive, we kindly request that you carefully examine the packaging for any signs of damage. If you notice any damage, it is important to make a note of it when signing for the delivery.
In the unfortunate event that your item(s) do arrive damaged, please take photos of the damaged packaging and item(s), and promptly send them to Returns@evermove.co.uk We will then proceed with processing an insurance claim on your behalf to address the issue.